You can reach us by phone at 877.799.7477 during regular business hours Monday – Friday 9 a.m. to 5 p.m. CST. You can email us at

Support@PainBusterLaer.com or chat with us from our website or facebook page at any time. If a client services agent is not available, we apologize for the inconvenience but we will answer your questions or concerns within 24 hours during regular business hours.

We are your biggest cheerleader! Our team or coaches are available to assist you with operating your devices, reviewing program guidelines, accessing and using the PainBuster^® App, product questions and anything else on your wellness journey. This service is free to all our customers. Appointments must be scheduled for PainBuster^® lifestyle coaching.

The PainBuster^® APP is a desktop or mobile APP that has step-by-step how to videos to use your devices, doctor developed diets, exercise programs, and lifestyle suggestions. You can communicate with our coaches through the APP too, have wellness at your fingertips, anytime.

Simply go to the top navigation bar on the top of the website and click the RED rectangle that says “Sign-In”. On the next page, click “Create an Account”.

Simply go to the top navigation bar on the top of the website and click the RED rectangle that says “Sign-In”.

Yes

Yes

All orders are shipped by USPS 1st Class or Priority with tracking. If you need an order shipped express, please contact us by phone Monday to Friday 9 a.m. to 5 p.m. to see if we can accommodate your special request for your order – additional shipping charges will apply.

Typical delivery times after ordering are 2-7 business days depending on where you live in the USA, although check the USPS website for any delays in your area. Please check the tracking information you received by email or text message to track your orders delivery status.

We currently do not offer any international shipping. We only ship to all 50 states in United States of American (USA) and USA territories and APO/FPO/DPO military locations.

If you have an unused Groupon voucher and would like to return it, please contact Groupon for their current return policy. For Groupon orders that were shipped, we cannot offer refunds with the ONLY exception of the PainBuster Device (see our return policy for the full details).

Please contact Amazon for their current return policy.

There are no refunds on discounted or promotional products with the ONLY exception of the PainBuster Device (see our return policy for full details).

Our policy last 30 days (see our return policy for full details).

No.

Yes, if your product has not already shipped.

Yes, if your product has not already shipped.

In most cases yes but please read the details of each promotion and coupon.

“Sign-In” to account and update your payment method.

Please contact your health care provider before starting any new health regimen or starting any dietary supplements or topical cosmetics while pregnant or breastfeeding.

Please contact your health care provider before starting any new health regimen or starting any dietary supplements or topical cosmetics especially while pregnant or breastfeeding.

We do not offer product samples at this time, but we provide many ways to get coupons and introductory promotional pricing on our products.

For full details, visit our referral program page but simply the person you refer gets $25 off their first order of $39 or more and then you get 250 Well Loyalty Points ($25) to use with no limits nor expiration on the PainBuster® online store.

For full details, visit our loyalty well points program page but simply you can store up well points by referring friends, social media interactions, having your birthday, posting product reviews, and purchasing PainBuster® products. These points are equal to $ that can be used with no limits nor expiration on the PainBuster® online store.

For full details, visit our affiliate program page but simply if you would like to earn commissions for promoting products online, whether as an influencer or standard affiliate without buying any inventory, then this program would be for you.

Any licensed healthcare provider or certified personal trainer can open up a professional account. For full details, visit our professional accounts page.

For full details, visit our professional accounts page.

We accept any credit or debit card, google pay, paypal, paypal credit, amazon pay, and apple pay.

No. Please update your new card information in your account by clicking “Sign-In”.

Please update your new card information in your account by clicking “Sign-In”.

Yes. We take our customers security very seriously. Our website is 100% secure and we follow the same procedures as all of the big name stores. When credit card information is transmitted to our payment processor, it is done so using SSL encryption.

You can rest assured knowing that we never save payment information from previous orders, nor will we share your information with third parties.

In the top navigation bar of the website, click the RED rectangle that says “Redeem Groupon” and then follow all the step by step directions.

Simply enter the discount code in rectangle box that says “discount code” in the checkout section of the order process then click the “Apply” button.

There are a couple of different reasons your discount code may not be working. • Are you trying to use more than one discount code? Only one discount code can be used at a time • Are you trying to use the code on a one-time purchase or subscribe and save item? Subscriptions, promotions, & may not be eligible with codes. • Are you trying to make your purchase on our site, Groupon or Amazon? Our codes are only valid on our store at PainBusterLaer.com • Are you meeting all of the requirements for the promotion? All of the products added that need to be added? Is there a minimum purchase required? Is it only for a specific product? If you continue to have issues please contact us by chat or email at

Support@PainBusterLaer.com with screenshots of your cart and error message so we can help you troubleshoot successfully.

In most cases yes but please read the details of each promotion and coupon.