FAQs
SUPPORT
What are the hours of customer support?
Support@PainBusterLaer.com or chat with us from our website or facebook page at any time. If a client services agent is not available, we apologize for the inconvenience but we will answer your questions or concerns within 24 hours during regular business hours.
What is your PainBuster® Lifestyle Coaching?
What is the PainBuster® APP?
ACCOUNT
How do I create an account for PainBuster®?
How do I sign in to my PainBuster® account?
Can I access and manage my subscriptions and Loyalty Well Points in my account?
SHIPPING
Is shipping FREE for all Groupon orders?
What shipping options do you have available?
When should I expect my shipment?
Do you ship outside of the USA?
RETURNS
Are there returns on Groupon orders?
Are there returns on Amazon orders?
What is the return policy for discounted or promotional products?
What is the standard return policy on regular priced products?
SUBSCRIBE & SAVE
Are there any membership fees for subscribe & save product orders?
Can I cancel my subscription at any time?
Can I edit my frequency of delivery for my products?
Can I use a discount code on a subscribe and save order?
How do I update my payment method for a subscribe & save order?
PRODUCT
Can I use your products if I am pregnant or nursing?
How do I know if your products are right for me?
Do you have any product samples?
CUSTOMER PROGRAMS
What is the referral program?
What is the loyalty well points program?
What is the affiliate program?
PROFESSIONAL ACCOUNTS
Who can open a professional account?
How do I open a professional account?
PAYMENT & PRIVACY
What payment methods do you accept?
Can you charge my card for subscribe & save orders if it’s expired?
How do I update my payment method for a subscribe & save order?
Is your website secure?
You can rest assured knowing that we never save payment information from previous orders, nor will we share your information with third parties.
DISCOUNTS & PROMOTIONS
How do I use my Groupon voucher?
How do I apply a discount code?
Why isn’t my discount code working?
Support@PainBusterLaer.com with screenshots of your cart and error message so we can help you troubleshoot successfully.